I hired three executive assistants.
$286,000 later, I was still the bottleneck.

None of them solved it, because the problem was never the people. Everything I knew about running the practice lived in my head, and training someone new meant emptying it out again.

So I built something that doesn't leave. It knows my calendar, my inbox, how I run the practice, and what I care about, and it takes the $20 decisions so my judgment stays on the $800 ones. This is the recording of a live session with a room of practice owners, where I walk through the whole thing: what I type in the morning, what comes back, and how it is different from asking a chatbot a question.

Dr. Diana Wu

Dentist and practice owner in Issaquah, Washington

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